B2B services
A poorly worded need, a project to scope, several stakeholders to convince: in B2B, the first conversation matters. QLOA helps your prospects explain their context and prepares a more useful meeting with your teams.
ProspectWe’re growing fast, our customer requests keep piling up and our teams can’t keep track of everything.
QLOAI see. How many requests
Their expectations are sometimes broad, technical or shared across several business functions. A simple “Contact” page isn’t always enough to qualify them.
Goals, organization and constraints must be understood before recommending a solution.
The prospect must be able to identify the relevant offer and team without knowing your internal nomenclature.
Once the discussion has started, the context must be passed on to avoid starting from scratch.
A business need expressed freely becomes a structured conversation, with no rigid form.
QLOA explains the offers and their scope using the company’s validated content.
The assistant summarizes the context and suggests the appropriate next step.
Our teams work across too many tools and we lose track between requests.
Your challenge sounds like centralizing customer follow-up. How many tools do you use?
Does your support also include integration with our CRM?
Yes, the Integration plan includes connecting to your CRM, after a technical audit.
We’d like to discuss it with someone next week.
I’ll summarize your need for an expert, who will offer you a slot next week.
A business need expressed freely becomes a structured conversation, with no rigid form.
Our teams work across too many tools and we lose track between requests.
Your challenge sounds like centralizing customer follow-up. How many tools do you use?
QLOA explains the offers and their scope using the company’s validated content.
Does your support also include integration with our CRM?
Yes, the Integration plan includes connecting to your CRM, after a technical audit.
The assistant summarizes the context and suggests the appropriate next step.
We’d like to discuss it with someone next week.
I’ll summarize your need for an expert, who will offer you a slot next week.
Let prospects describe their situation without knowing your offer in advance.
Collect the information that is truly useful before handing over to an expert.
Prepare the handoff of the need, subject to consent and available integrations.
Conversations reveal the problems your prospects face, how they describe their priorities and what slows down decision-making.
Volumes, intents, outcomes: a clear summary of activity, every week.
Identify the business problems expressed most often.
Integrations, budget, security, support: spot the questions that slow conversations down.
Beyond conversation, QLOA provides modules and tools already available in the platform.
A catalog accessible by code, with a quote request.
A few questions, a score and the right next step for every incoming request.
Prospects scored, then followed through to signature.
Monitoring, AI scoring and a GO or NO-GO decision through to submission.
QLOA draws on your pages, your information and your organization’s rules to hold conversations consistent with your sales process.
If we sign this month, you’ll give us a 30% discount on the Integration plan, right?
I can’t commit to a discount. The Integration plan is offered by quote, after an audit of your needs. I’ll pass your request to a sales rep, who will get back to you within 24 hours.
Your content, your journeys, your tools: together we define what needs to be connected and checked before going live.
Goals, priority journeys and touchpoints to equip.
Goals, priority journeys and touchpoints to equip.
Connecting plans, content and the CRM, security rules.
Interface in your brand colors, tone, rule validation.
Rollout, conversation monitoring, first insights.
