Understand beyond words.
Consumers no longer need to phrase a precise search. QLOA interprets their context to identify what they might need.
Intelligence at the heart of every experience
Customer experience enters a new era.
Habits are changing. So are expectations.
With QLOA, offer your customers a new way to interact with your brand.
They are already evolving their customer experience with QLOA.
Hyper-personalization
Our habits are changing. So are our expectations.
Artificial intelligence is transforming our digital reflexes. We are getting used to expressing our needs freely and getting answers adapted to our context.
These new behaviors are changing our relationship with brands. We expect more natural interactions, more relevant advice, and simpler processes.
48%
Arcep · CRÉDOC, 2026of French people use generative AI
900M
OpenAI, 2026weekly ChatGPT users
73%
Meta · Kantar, 2026of consumers prefer messaging a brand
Conversation becomes the new interface.
Understanding intent
A new intelligence for interaction.
QLOA goes beyond questions to understand intent, step in at the right moment, and turn every need into action.
- 01UnderstandUnderstand
beyond words.Consumers no longer need to phrase a precise search. QLOA interprets their context to identify what they might need.
- 02Step inRecognize the right moment.
An interaction doesn’t necessarily start with a question. QLOA can draw on signals from the journey to offer relevant help, without waiting for the visitor to ask for it.
- 03GuideTurn intent into decisions.
QLOA doesn’t stop at the answer. It helps consumers compare, choose, and take action, without breaking their journey.
Recognize the right moment.
An interaction doesn’t necessarily start with a question. QLOA can draw on signals from the journey to offer relevant help, without waiting for the visitor to ask for it.
Turn intent into decisions.
QLOA doesn’t stop at the answer. It helps consumers compare, choose, and take action, without breaking their journey.
Commercial performance
Growth is already in your traffic.
You invest to attract visitors. QLOA helps you make more of their commercial potential by improving your conversion rate, increasing your average order value, and strengthening your customers’ satisfaction.
Intelligence built into the journey
The right assistance, in the right place.
Conversational space, search bar, product pages, content, and contact page: QLOA steps in within the interfaces your visitors already use.
Interactive experiences
The right interaction, at every step of the journey.
Before, during, and after purchase, QLOA brings in the right module at the right time: compare products, complete an order, book an appointment, or resolve a request.
20+ interactive modules to turn every exchange into concrete action.
01Before purchase2 examples
02During purchase2 examples
03After purchase2 examples
Your customer writes…
QLOA replies
What your customers express, your brand understands.
Customer intelligence & steering
Every conversation enriches your customer knowledge.
Behind every question, every interaction and every behavior lies valuable insight into what your customers expect.
Integration & deployment
A new experience. Without starting from scratch.
QLOA integrates with your digital environment and draws on your content, your catalog, and your existing tools.
You keep your journeys, your identity, and your teams. QLOA enriches your experience with a new dimension of intelligence.
- An integration adapted to your environment.
- Answers grounded in your data and content.
- Control over the scope of the AI’s actions.
Intelligence at the heart of every experience.
Proof & results
An ambition that is already concrete.
QLOA is supporting its first customers as their digital experience evolves.