20 modules to turn conversations into actions.
Is the customer torn between two products? A comparison tool can appear. Looking for their delivery? Tracking takes over. Want to book? A calendar opens. QLOA shows the widget that fits the context of the conversation, based on the tools you’ve connected.
A new way to advise, sell and support, without adding steps to the journey.
A library of features to meet your business needs.
From choosing a product to tracking an order, explore the modules by goal. Each interface shows what your customer can do without leaving the conversation.
One request can call on several features.
From advice to purchase
“We’re heading to the mountains for a week with two kids. What
QLOA suggests a selection of products suited to the trip, with matching quantities and budget.
The shopper browses the products, adjusts the selection and can continue to the cart.
- 01Stay kit
Module motion - 02Product cardsModule motion
- 03Cart
Module motion
From order tracking to resolution
“My package arrived damaged. What should I do?”
QLOA helps the shopper find their order, lets them send a photo of the package, then prepares a support request with the information already gathered.
- 01Order tracking
Module motion - 02Visual analysis
Module motion - 03Support ticket creation
Module motion
Modules tailored to your business.
Turn on the features your business needs. Stay in control of how they work.
Every company has its own journeys, tools and business rules. QLOA lets you configure the modules available to your agents, customize how they look, and define the information and actions they can use.
What experiences could you offer your customers?
Advice, purchase, booking or after-sales service: discover the QLOA modules most relevant to your business.